[stevennodalo]

On January 8, 2007 I ordered a laptop that had XP Media Center but was Vista upgradable and said that I can get a free Vista upgrade when Vista was released. In February, after Vista came out, I ordered another laptop with Vista Home Premium on it. I talked to a sales representative from HP and he said I can use the Vista cd from the laptop i ordered in Feb, onto the laptop I ordered in January. Well, unfortunately, he was wrong. I installed it and it worked for about a month and now it wont let me access anything unless I type in a new product key. I can get a free Vista upgrade from windows, but will a Vista upgrade key work? Do i have to buy the Vista Home Premium in order to activate my laptop? I have been unable to use my laptop since 3 weeks ago and everyday i contact HP AND MICROSOFT about this and all of the operators (who can barely speak english) have trouble understanding me and direct me somewhere else until it has been hours and hours of waiting and redirecting and they finally tell me that they can't help me. Please, can someone help me out?