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Originally Posted by crabby With regards to restore image partitions... I was under the impression you needed some media to access it? Can you just direct boot?
As long as you hold the EULA license agreement, Microsoft should be able to help, and if not go shoot up future shop (or return the PC  ).
crabby |
Some restore partitions don't require anything but being booted to the OS, but others not true. In the first case, I am not sure if one can do a restore by booting to just any old DVD/CD--e.g., an XP CD. And, his restore partition may be a goner if he can't currently boot. Bad news, bad service, bad system, bad luck.
I would insist on returning the machine for full credit and bypass the whole issue for now and forever. You, canadianbacon, have been dealt a hand that you should not have been dealt. Sorry for the unfortunate circumstances, and welcome regardless, of course.