[airman]

I would have to say sometimes the MS Windows Genuine Advantage can be a pain in the butt I have a legit copy of XP and 3 version of Vista and the XP was said to be not Genuine by MS, and I bought it from a very big retail store now I just installed Vista Premium for the first time and I had to call and get the 45 digit number from rep to make it Genuine, so there are glitches in the system ,and I for the live of me, have no idea how they can try and keep track of all the activated systems. I usually have not problem calling CS and answering the question why did you reinstall, or is this the only system this version is running on and did you buy the software yourself or did it come installed and the mistake some people make is saying it came installed even it did, just fib a little will get you far with the Customer Service people.