[rustydog]

Norton preinstalled Vista Home Premium - Dell desktop.

So about 5 or 6 weeks ago, I get this different pop-up on bottom right of screen stating that I needed to download some Norton patch/software/update/or something. Not the normal updates that always occur. This was different.

So I downloaded this. And thought nothing of it. Computer ran fine. Norton ran fine.

Until . . . . I needed to do a System Restore. Bingo. Nada. Nope.

Windows comes up and states:

"System Restore did not complete sucessfully. Your computer system files and settings were not changed.
An unspecified error occured during System Restore".

Repeated attempts at System Restore provided same results.

So I go to Symantec Norton IM support. The nice gentleman from India or the Philippiines states to me that this has nothing to do with Norton. To contact Dell Support.

Well . . . I unistalled Norton, ran a few days without Norton, created a few Restore Points . . . then reinstalled Norton. Problem fixed. System Restore now does operate correctly.

I got 18 'free' Norton with this computer and I will use this 'free' until expiration. Yes there is AVAST and AVG and McAfee (with AOL) free.

I am just disappointed with Norton Customer Service and Norton in general. Anyone who visits Norton website will find it difficult to find an address or a 'contact us' other than India. What are they hiding?

I think that this will be my last 'purchase' or any Symantic Product or Norton product.