OEM is a Bitch if you need support Vista News Discuss OEM is a Bitch if you need support in the Windows Vista forums; Thanks for your reply. Yes, you are correct - it appears I have an "OEM" version. So that's a wonderfully misleading error message there on the Microsoft Support ...

[Snuffy]

Thanks for your reply. Yes, you are correct - it appears I have an "OEM"
version. So that's a wonderfully misleading error message there on the
Microsoft Support site.

I bought my copy of Windows Vista Ultimate x64 from Amazon.com, and activated it about a month ago. However if I try to obtain Micrsoft support (via Https://support.microsoft.com/oas/de...&gprid=455000),
I cannot get past the "Type your product ID" prompt. My PID matches the
"12345-XXX-7654321-98765" template, yet I'm told "The product ID number
you entered is not valid or is not in the correct format. Please enter a valid
product ID number and try again."

Amazon does not provide support for Windows Vista. Dell will not support me
either, as my system did not ship with Vista. Microsoft does not support OEM..

I was advised to buy this edition of Vista because I was doing a fresh
install rather than upgrading. Turns out it's been a complete waste of time
and money, so I regret doing this now. I'm absolutely fed up with the whole
Vista experience and lack of support, and will be actively looking for
another alternative.
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He knew that OEM support was from the Seller... So what is his bitch.
I bought from Best Buy - Retail Upgrade. Maybe he should check with "WHO ADVISED HIM TO BUY OEM FROM AMAZON".