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| Microsoft's genuine support forums, which surely Auntie Zelda wouldn't easily find, provided instructions for downloading the MGA diagnostic tool. The tool can offer an option to "resolve" the issue, which it didn't in my case. I expected the MGA utility to generate a log file that Microsoft support could use to troubleshoot the validation failure. Instead, the tool reported that Windows and Office were genuine. So I reran the test, again, and I got the same results. Erstwhile troubleshooting is about perseverance, so I attempted to validate Office 2007—one last time. The software validated. I was no longer a thief.
__________________ The only Stupid Question is the one you failed to Ask! Beta Tester since Pre Win 95. |
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