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Old 11-06-2007, 08:13 PM
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Which version Media Player?

Hello everyone. I'm having a lot of trouble getting my MP3 player to be recognized on my new 64 bit system using 64bit Vista. It shows up in the 'computer' screen, but when I go to Creative.com, and try to download the latest firmware, it telling me that my mp3 player is not connected. First of all, what version of Windows Media Player does the 64 bit version of Vista have? Thanks. Gary
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Old 11-06-2007, 09:27 PM
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Vista should be using WMP 11.
open WMP --> help --> about and it tells the version.
mine is WMP 11.0.6001.6336
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Old 11-07-2007, 04:01 PM
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That's part of the problem for me....there is no 'HELP' to click on. How do I make a screenshot to showwhat I get when I open WMP?

Wait a minute....I found it! I have to open WMP, right-click on the windows logo, click on help, then click on 'About WMP'. My version is different. It's 11.0.6001.6344. Is that because I have the Home Premium version and you have something else?

Last edited by guns90 : 11-07-2007 at 08:20 PM.
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Old 11-08-2007, 02:31 PM
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So Vista recognizes your MP3 player? Can you access the files and all? I you can access the player through Vista, the issue is with the Creative.com software. Are you trying to use Creative auto update? If so, try downloading and installing the file manually.
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Old 11-08-2007, 08:16 PM
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Question

Quote:
Originally Posted by guns90
That's part of the problem for me....there is no 'HELP' to click on. How do I make a screenshot to showwhat I get when I open WMP?

Wait a minute....I found it! I have to open WMP, right-click on the windows logo, click on help, then click on 'About WMP'. My version is different. It's 11.0.6001.6344. Is that because I have the Home Premium version and you have something else?
Might help if you would right click and turn the MENU on... its called Classic Menu... so all will be exactly like in XP.

When your running Beta ware, many times things are not the same... but I'd try like Felix said.... do the manual download and install...plus many times things are left out of Beta which are not left out in the Final. You did read the Beta info...did you not.?
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