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Old 06-28-2007, 11:57 AM
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Question downloading problem


hello ppl. i need help.
i'm using vista home basic, 3 days ago i faced this problem. every time i try to download a file from the intenet, whether i select save or run, the system restarts itself.
but i have to tell you that it's fine when it comes to updating programs and such. it's just when i download anything

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Old 06-28-2007, 12:19 PM
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Sound like a corruption of Explorer. I would suggest (as admin) running this command in the cmd propmt SFC /scannow. If that doesnt work I would restore to a point before the problem occured (and check what could have possibly caused it). If the issue still persists I would do a repair install of Vista from the disk.

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Old 06-28-2007, 03:25 PM
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thanx crabby, but still when i run the cmd it also restarts. i guess i'll restore it and see what happens. thanx again.
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Old 06-28-2007, 04:37 PM
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Lol, if you cant open cmd then its definately an explorer issue. The restore should work like a charm.

If it doesnt it may be a hardware fault.

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Old 06-28-2007, 04:43 PM
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The best time to troubleshoot an issue like the one described is when it first start. I've mentioned this before, there are some programs, including popular programs like adobe acrobat that will install some unneeded applications without the user consent. This can be prevented by selecting custom or advanced installation for each program, making sure the application is from a trusted developer, installing and trying one application at a time and creating a ‘restore point’ before launching the installation.

Once the program is installed and the issue begins, one should stop the process, if possible, and look for add-ons like icons, toolbars or applications created by the program, e.g. when downloading adobe acrobat reader, by default it will download and install the Google toolbar. Some of these add-ons can be removed through Vista’s ‘uninstall and change program’, but others can be more difficult to detect and remove. But keep in mind that some programs will leave tracks behind that could still create problems. If one created a restore point before installing the application, one can get rid of the application by using system restore. Some applications require more drastic measures, like editing the register, which should be done by someone who has experienced in dealing with the register, or by doing a repair install.
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Old 06-28-2007, 10:00 PM
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He might also run Cmd from the DVD.
That is the first time I have heard that you can not
start --> cmd (rightclick "run as Admin") very interesting.
would like very much to know what the MSG is that it can not run CMD.

Sounds like a (BotNet) TROJAN to me..
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