explorer crashes...not ie... Vista Bugs and Problems Discuss explorer crashes...not ie... in the Windows Vista forums; hi all i was really happy to get vista installed and very impressed.....until i get the explorer has crashed error.....please restart explorer doh! anyway ive looked all over ...

[hybriduno]

hi all i was really happy to get vista installed and very impressed.....until i get the explorer has crashed error.....please restart explorer doh!

anyway ive looked all over and cant find a fix or anything...does anyone here have any ideas? here is the error details..

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00042e7b
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
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i am running vista ultimate fully activated... thanks in advance guy's

[elguada]

Hi and welcome to our forum:
1st have recently installed a soft/ or hardware?
2nd remove all hardware exept mouse, keyboard, HD and videocard.
3rd reboot. And prayed that will work...

Originally Posted by hybriduno

hi all i was really happy to get vista installed and very impressed.....until i get the explorer has crashed error.....please restart explorer doh!

anyway ive looked all over and cant find a fix or anything...does anyone here have any ideas? here is the error details..

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00042e7b
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...0x0409:scared:


i am running vista ultimate fully activated... thanks in advance guy's

[Znod]

If you are talking about Windows explorer, such problems are common--especially before RTM and other relatively recent releases. In this regard, I don't know what the error details mean. If you are talking about IE, then problems also are common. I take care of all IE problems by using Firefox.

[felix8406]

Hybriduno, all those numbers and stuff you see for your IE crash is stuff being collected by MS to check for fixes. You can give Elguada suggestion a try (post 2) and see if that help. I had a similar problem with RC1, but turned out that the DVD I burned was the culprit. I re-burned Vista at a lower speed, 4X, and it worked fine from then on.

[crabby]

Where does this crash happen? Is it within a folder holding a specific TYPE of document?

For instance: Video files load thumbnails. If the thumbnails are DivX avi's they will quite often crash whilst creating them because DivX is yet to be fully vista compatible.

Need more info

crabby

[JoshW02@hotmail.co.uk]

We should not tell people to "cure" IE stuff by moving to Firefox lol!

[hybriduno]

hi all sorry for the lack of info....the crashes happen when my computer is opened...that could be in my docs/c drive/d drive etc etc still crashes wherever u are

[hybriduno]

Originally Posted by hybriduno

hi all sorry for the lack of info....the crashes happen when my computer is opened...that could be in my docs/c drive/d drive etc etc still crashes wherever u are

also i have done a full re-install and this has not cured it either....looks like its back to xp for me

[crabby]

It could be a corrupt fiile on the install disk... try reburning it

crabby

[felix8406]

I second Crabby’s suggestion; you may have to burn another Vista DVD. Burn it at the slower speed possible…it’ll take longer, but you’ll get better results. Disable the screen saver or any utilities that may run in the background so they don’t interfere with the burning process. Make sure the DVD disc is free of fingerprints. And don’t work around the PC while burning the DVD…I have ruined a few DVDs and CDs because I’ve accidentally hit the computer’s case while the burning was taking place.