New update will not install Vista Bugs and Problems Discuss New update will not install in the Windows Vista forums; I have a laptop and a desktop. The latest update from Microsoft continues to fail to install. I went to the help and followed the directions to delete the download ...

[GCT00427]

I have a laptop and a desktop. The latest update from Microsoft continues to fail to install. I went to the help and followed the directions to delete the download history and the latest update files and tried again with no luck. Any one else have this problem?

Thanks,

Chuck

[Snuffy]

exactly which update in reference?
what versions of Vista on laptop?
what version of Vista on Desktop?
list the instructions step by step that you did...

[GCT00427]

Microsoft .NET Framework 1.1 Service Pack 1

Download size: 10.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Microsoft .NET Framework 1.1 Service Pack 1 resolves various issues found after the initial release of .NET Framework 1.1. These include both security- and non-security-related issues. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.

More information:
http://support.microsoft.com/?kbid=867460

Help and Support:
http://support.microsoft.com/?kbid=867460


I have Vista Home Premium on both.

Code 80070002

Windows Update error 80070002

If you receive Windows Update error 80070002 while checking for updates, you need to remove the temporary update files that Windows uses to identify updates for your computer. To remove the temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service, and then try to check for Windows updates again.

To stop the Windows Update service
You must be logged on as an administrator to perform these steps.

Click to open Administrative Tools.

Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Right-click the Windows Update service, and then click Stop.

To delete temporary update files
Click to open Computer.

Double-click the local hard disk where Windows is installed, typically drive C.

Double-click the Windows folder, and then double-click the SoftwareDistribution folder.

Double-click the DataStore folder to open it, and then delete all files and folders in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To restart the Windows Update service
You must be logged on as an administrator to perform these steps.

Click to open Administrative Tools.

Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Right-click the Windows Update service, and then click Start.

If the problem persists after you have followed the steps above, see this Knowledge Base article on the Microsoft Help and Support website or go to the Windows Update Support Center website to request support by e‑mail.

Note
Deleting temporary update files will help solve the problem, but it will also delete the history in Windows Update. You can still see which updates are installed on your computer by going to Installed Updates:

To see which updates are installed on the computer
Click to open Installed Updates.

Help and Support search term: WindowsUpdate_80070002

[airman]

I have the same problem on one system running Vista Ultimate and two other without the problem I followed the same procedure my self and finally i just said hide this update, but on my Premium install there is no Net 1 its Net 3 and a Net 2 update as i recall mine failed 3 times.

[Snuffy]

You should also. REBOOT after you do the above... then REMOVE all cookies.
if the autoupdate failes, then manually DL and install.
If you do not REBOOT then much of it is still held in memory... REBOOTing is mandatory, can not see why MS missed that...

http://www.microsoft.com/downloads/d...displaylang=en

[budeone]

Same problem here.. Will not install

[felix8406]

I don't have Microsoft .NET Framework 1.1 Service Pack 1; I have Microsoft .NET Framework, Version 2.0 (KB929916).

You can download .NET Framework 1.1 Service Pack 1 from http://support.microsoft.com/kb/929729.

[GCT00427]

The direct download from Snuffy works.

Thank you, Snuffy.

Regards,

Chuck

[MartyM]

My problem is a little different. I went to shut down last night around 9:00pm EST and a screen pops up stating that it is installing a Windows update. I'm guessing that this is the auto-update feature of Vista? As of 6:45 this morning, it's still on the same screen. On the screen it states not to shut down or unplug the computer while the update is occuring. I am running the Premium Home version of Vista.

Should I just power down and reboot when I get home tonight?

[budeone]

Worked perfect.. Thanks!