modem help Other Vista Discussions Discuss modem help in the Windows Vista forums; have a new Dell Inspiron lap top and tryin to hook up AT&T dsl but the computer won't recognize the modem. I know I have everything connected ...

[Walt1]

have a new Dell Inspiron lap top and tryin to hook up AT&T dsl but the computer won't recognize the modem. I know I have everything connected right. Is there a way to test ethernet port,or any other suggestions apreciated. Thanks ahead
I turned off all fire walls,too

[crabby]

The firewall isn't an issue. When you connect it does it light up at all? Do you get any sounds or bubbles to suggest you have connected something? Have you installed the drivers before connecting the modem as the manual states? Do you have a driver? If you don't have a driver do you know where to get one from?

Lots of questions! But once you have answered them I am sure we'll be able to help.

crabby

[Walt1]

Originally Posted by crabby

The firewall isn't an issue. When you connect it does it light up at all? Do you get any sounds or bubbles to suggest you have connected something? Have you installed the drivers before connecting the modem as the manual states? Do you have a driver? If you don't have a driver do you know where to get one from?

Lots of questions! But once you have answered them I am sure we'll be able to help.

crabby

all lites up,except internet lite,blinks.Its a Motorola feebie from AT&T. Came with tutorilal disc,which I assume contains driver. thanks for reply

[crabby]

No problem

Go into Control Panel and check in the device manager whether the modem is shown correctly under network adapters. If it is there and it doesn't have a funny exclaimation mark etc, then you probably just need so sort out your username and password. To do that go to Control Panel and Network Connections and double click the icon which relates to the modem. You'll then be asked to put in your connection details and you should then be connected.

If it isn't showing up in Device Manager then you probably need to use that disk first. If it has a funny icon then double click it and it should tell you what the icon indicates.

Let us know what you find!

crabby

[Walt1]

THank you. I'm at work now ,but will update later. ATT is sending a install disc,overnight
On break/lunch(12:20). checked device mngt, its not there. have to wait for disc. Thank you for your help

[Walt1]

Originally Posted by Walt1

THank you. I'm at work now ,but will update later. ATT is sending a install disc,overnight
On break/lunch(12:20). checked device mngt, its not there. have to wait for disc. Thank you for your help

was able to get going by going to hxxp://192.168.1.254/ Thanks for everything I'll be back! Looks like a fine forum

[crabby]

Glad it's sorted

I presume that address is an internal address for the modem?

crabby