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#1
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| Hello I have a legit, paid for copy of Vista Home Premium. This weekend my machine crashed, seriously, so bad that when it came back Vista would not boot, so I tried a repair with the System Disk, this did not work, so I tried a 'restore' from last good known date, this did not work. So I had to install again. Fine. Until I noticed that my Vista was not activated. So I tried to activate it. MS activation failed because the Product key was already active (yes, with me of course). I called MS they refused to help because my version was OEM. So, I now have a copy that I have paid for, but can not activate. I feel screwed by Microsoft. So much so I am dumping Vista and going back to XP Pro. Unless anyone has any suggestions ? |
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#2
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| There's a possibility that someone else is using the same product key you have. OEMs are supposed to be supported by the computer manufacture or builder. As far as I can see, the only thing you can do is to try to contact your seller. As for going back to XP; if you have the XP disc that’s fine, but if you have to buy it, might as well a copy of Vista upgrade. It’ll cost you about the same as XP and you don’t have to worry about OEM issues.
__________________ http://jeepcherokee.wordpress.com/ |
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#3
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since your new install was not finished, if you did not FORMAT the drive. then the original last restore img will be used to restore your working copy. And like Felix stated OEM is supported by the Manufacture...If your OEM was purchased otherwise then you are your own suppost... Quote:
__________________ The only Stupid Question is the one you failed to Ask! Beta Tester since Pre Win 95. Last edited by Snuffy : 11-16-2007 at 12:03 AM. |
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#4
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| Thanks for the advice guys, but since I bought the OEM from DABS myself and put it on my PC (on a second drive) I think I have reached a point where if I can't get Vista running legally, I will just abandon it and go back to XP for now. What really hurts is the fact that the options that are supossed to help you, i.e. "repair" or "restore" using the Vista Disc both failed and now MS are in effect refusing to allow me to install the same software on the same PC in a legal manor has really put off ever using Microsoft again. In fact a new Apple Mac Mini is now looking like a good option, as then I can forget Vista and all the problems I have had with it. It's awful to pay for software then be told you can't legally use it. Surely Microsoft are wrong here ? Shall I take them to court ? I think not, but how many others have been caught like this I wonder? At least as the software was OEM it did not cost too much. |
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#5
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Still there are more ways to get things working. Have your booted to DVD, then used the command prompt to run "rstrstrui.exe /offline:C:\windows" If you have tested that version and it did not work let me know. Also OEM copies of Home Premium should have a "Never ending reinstall". Quote:
ps: what is the mobo of your system? PSS: http://www.vistababble.com/forums/vi...ctivation.html
__________________ The only Stupid Question is the one you failed to Ask! Beta Tester since Pre Win 95. Last edited by Snuffy : 11-16-2007 at 04:42 PM. |
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#6
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| Gilsm, just wondering; did you replace any of the original components before reinstalling Vista? If you did replace some components, that might be the reason why your activation failed. Anothher thing, do you have any ideas of why sudenly your system crashed? How long had you had your PC running before it crashed?
__________________ http://jeepcherokee.wordpress.com/ |
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#7
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| I had been using Vista for about 4 months. There were no hardware changes made to the PC after the crash and re-installing Vista. As to why the PC crashed, I have a suspicion that it was to do with the power supply. I had a generic 350W power supply in the machine, then I added extra USB's, then I added an extra SATA drive (for Vista). Then I added USB devices powered from the MOBO. Strange things stareted to happen, USB 2.0 ports suddenly would only work as USB 1, while using the machine, I noticed that performance would slow down and the FAN on the PSU would start working extra fast and was very noisy. Then last Saturday I turned the machine on and nothing worked. Nothing at all ! I left it be for 24 hours. Then tried again and it worked ! Except Vista would not boot, would not repair and would not restore. So I re-installed, and now I have 2 copies on the drive, "windows" and "windows.old" So now I have an activation problem with the new Vista install. I replaced the PSU yesterday with a new WinPower 600W unit, with a dedicated supply to the SATA drive. The machine works much better now. So, these days I have reverted to my XP install and all is well, except, no Vista of course. What will happen if I do not activate Vista when the given period of days is over ? |
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#8
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| Yes, a bad power supply or a loose electrical cord connection to the power supply, could cause a PC to crash. I don't know if this will work to recover Vista from the windows.old folder (it works for XP), but it might be worth a try: http://support.microsoft.com/kb/933168. As for the activation, you get 30 days and can get up to 120 days by setting back the timer; it might get you enough time to solve your current issue: When you hit your 30-day mark > Right-click the command prompt and select run as administrator > Type "slmgr -rearm" and hit enter. This will give you another 30-days.
__________________ http://jeepcherokee.wordpress.com/ Last edited by felix8406 : 11-18-2007 at 04:57 PM. |
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#9
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It also seems to me your saying you were/are dual booting. You should be able to correct this the simplest way by booting to the Vista DVD and instead of installing look for the "Repair your computer" option in the bottom left corner of the second screen...select it followed by Startup Repair. You can also use VistaBootPRO to manually add it, but give Startup Repair the first shot. If it fails we can go step-by-step with the alternatives. Microsoft help step by step on Startup Repair for Vista. Quote:
http://windowshelp.microsoft.com/Win...f3f351033.mspx
__________________ The only Stupid Question is the one you failed to Ask! Beta Tester since Pre Win 95. |
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#10
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| I had that happen to me when I did a reinstall because of a hard drive problem an it would not activate and was asking for the code so I called MS they asked me what may problem was I told them I did a reinstall because of a hard drive failure and he asked me how many system this version of Visat was installed on i said 1 he said ok I am going to give you a new code to imput in and I did that and all was well I have did this many times with Vista twice and at least 6 with XP you just have to watch what you say to the rep on the phone. Mine was bought from NewEgg one time and the other was free Business version of Vista i got for the promo. Good Luck I would try calling them again worth a shot.
__________________ Vista Ultimate 32Bit On:Asus P5K Mobo Intel C2D E8400 3.00/Xigmatek HDT S1283 /3Gig Ram/ATI HD2600XT 256 PCI Express /550Watt Ps/ Antec P-180B Case Work in Progress with a little upgrade http://fvernau.echoes.net/index |